FAQ'S

Fireplace & Stove FAQ's in Lake George, New York


  • What are your hours?

    Tues - Sat: 9am-5:00pm

    Sunday: Closed

    Monday: Closed

  • Do you install the products you sell?

    Yes. We have six NFI (National Fireplace Institute) Certified Technicians and we install all of the products that we sell.

  • Do you assist with maintenance?

    Yes. We have service technicians designated to assist with the upkeep of your stove or fireplace.

  • Can we convert our wood fireplace to gas?

    Yes. A conversion can be made to allow for gas logs or, a gas insert can be installed.

  • Can we convert our wood stove to gas?

    No. Currently there are no conversion kits on the market.

  • Do I need a chimney?

    Wood stoves and wood fireplaces will require a vertical natural vent chimney. Pellet stoves allow horizontal venting through a wall, or up an existing chimney. Direct vent gas fireplaces and stoves can be vented through a side wall. Natural vent gas fireplaces and stoves will require a vertical chimney.

  • If I don't have gas now can I get a propane stove?

    Yes, however you must have a propane tank installed. We would be happy to advise you on suppliers.

  • Can I burn logs in a pellet stove?

    No. Ceramic log inserts are available to give the appearance of burning logs.

  • What is a zero clearance fireplace?

    A fireplace that is manufactured, tested, and certified for installation into new construction. No sub-structure is needed and the fireplace can be set on wood surfaces. Some clearance to combustible material is still required, as little as a half inch in most cases.

  • Where are you located?

    Conveniently located off exit 22 on the New York State Northway (I-87), our Lake George, New York show-room is right at the edge of the Adirondacks - north of Albany NY, and just a short drive from Saratoga Springs, Glens Falls, Queensbury, Warrensburg, and Bolton Landing / Diamond Point. For directions, contact us today.

For more information contact sales@thefireplaceco.com
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